Artlist
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Knowledge base
License
Plans
22
What's the Team plan?
I have a Creator Pro plan, but I’m a business. Can I keep this account?
Is there an individual plan for a business?
View all 22
Coverage
28
What platforms are covered with a Team plan?
Can I monetize my videos with a Team plan?
I’m a large business, but I don’t have a team. Do I need an enterprise plan?
View all 28
Projects
18
What license do I need to use Artlist music in my product?
What license do I need to use Artlist music in my audiobook?
What license do I need to use Artlist music on my website?
View all 18
Payment
Pricing
17
Do you offer a discount for non-profits or students?
What plan is available with a monthly payment?
What plan is available with a yearly payment?
View all 17
Billing & Invoices
15
Can I upgrade my current plan to a Team plan?
How can I change my billing from monthly to yearly?
How can I change my billing from yearly to monthly?
View all 15
Renewal
6
How do I cancel the renewal in my account?
When will my account renew?
Is the subscription renewed automatically?
View all 6
Refund
4
What is Artlist's Refund Policy?
My account was recently renewed, but I don't want to continue my account right now. What are my options?
I accidentally made a payment. What can I do?
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Troubleshooting
5
I see a charge from Artlist on my statement, but I didn't create an account. What should I do?
I'm in Brazil and I can't pay. What should I do?
I select PayPal for payment, but nothing happens. What's happening?
View all 5
Music & SFX
Catalog
15
Can I edit, mix, render or re-master the music?
Are stems or solo tracks available?
I have a cue sheet and need more information. Who can help?
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Artists
3
Do I need to credit the artists or Artlist?
Who owns the music?
How can I join the Artlist catalog?
Claims
1
If I receive a claim, what should I do?
Search
4
Do you have any advice to help me find the perfect song?
How does the search bar work?
I can't find the song I'm looking for. What should I do?
View all 4
My Account
Details & Policy
12
I paid for a subscription. Why is my account in trial?
How do I update the password, name or email address on my account?
If I sign up with my name and the company name, who's covered?
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Friend to Friend
9
I signed up with 2 months free, but I don't see this on my account. What should I do?
I signed up with a 2 months free link, but your site is asking me for payment.
What is the Friend to Friend referral program?
View all 9
Site Navigation & Troubleshooting
Download
8
How do I download music or SFX from the catalog?
Where do I download the license for use?
Where can I find my download history?
View all 8
Filters
6
How can I filter the songs by BPM?
How can I find the perfect song?
Do you have an instrumental only filter?
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Features
6
How do I know if a song has been favorited?
Where can I find the Terms of Use?
Where can I find the privacy policy?
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Bugs
1
The site isn't working. What should I do?