Details & Policy

I paid for a subscription. Why is my account in trial?
If you paid for a subscription, but your account is in trial, please check the following:  Did you receive a welcome email from us with an invoice? If ye...
Mon, 1 Aug, 2022 at 12:10 PM
How do I update the password, name or email address on my account?
Update your account details by visiting your Account. Under the details showing the Full Name, Email, Country & Password, click on Edit Details.  ...
Mon, 1 Aug, 2022 at 12:09 PM
If I sign up with my name and the company name, who's covered?
Artlist's license for use will cover the individual or business that’s listed on the subscription. If you subscribe under your name, then only proje...
Sun, 24 Jul, 2022 at 11:56 AM
How can I cancel my free Trial?
Your free Trial account is exactly that - Free! There is absolutely no obligation for having a free Trial to Artlist & you’ll be the first to hear about...
Thu, 16 Jun, 2022 at 2:01 PM
What's the difference between the admin and a team member?
Artlist's new Team plan is a multi-seat account so you can have 1 license to cover your entire team. Every user on a Team has the same Creator Pro Licen...
Sun, 24 Jul, 2022 at 12:01 PM
I'm trying to log in, but the login page doesn't recognize my email. What should I do?
If you’re unable to log into your account, please check the details of the email address carefully or re-type the address. When a recognized email address i...
Tue, 21 Jun, 2022 at 8:19 PM
Who can add or remove team members?
The admin for a Team plan can add or remove team members from the plan, but the number of seats on the account can only be changed by contacting our Custome...
Sun, 24 Jul, 2022 at 11:57 AM
The music is watermarked. What should I do?
If you’re signed in and can only download watermarked MP3s, this could be due to any of the following: Is your account in Trial? With a free Trial acco...
Sun, 24 Jul, 2022 at 12:04 PM
I can't download SFX. What should I do?
If you’re signed in and can’t download SFX, this could be due to any of the following: Is your account in Trial? With a free Trial account, you can dow...
Sun, 24 Jul, 2022 at 12:04 PM
How can I become an Artlist affiliate?
Want to join the Artlist team? We love to collaborate with influencers! Visit our Ambassador submission page, where you can send us links to your social...
Tue, 21 Jun, 2022 at 8:25 PM