If you’re unable to log into your account, please check the details of the email address carefully or re-type the address. When a recognized email address is used, the field will turn green and a check mark will appear.
It may help to remember that the email address on your account will be the address that receives download links every time you check out with more assets.
If you’re still unable to access your account, please reach out to us and we’ll help you access your account quickly.